LoginCollaborate With Clients Using the Cloud
Cloud Computing is a great concept for all veterinary operations. It lets you store information in a secure database
on the Internet so you can easily collaborate with clients and share pet medical records. All data is protected by passwords, so
you don't have to worry about unauthorized access.
Unlike other customer-facing systems that connect into your back-office systems, Zooza is totally independent, and there's never any chance customers might tap into unwanted areas. You only store what you want to store in Zooza, and clients stay away from sensitive information in your own computers.
Using Zooza, you'll have full ability to service requests online for appointments and prescription refills. Plus, you can set up reminders that automatically send notification to clients for things like reordering heartworm and flea medications. The net result will be fewer telephone calls that your front desk has to handle, giving them more time to spend on other tasks.
An important feature of Zooza is an online Action Dashboard list that is shared by all staff members. The Action Dashboard is the one place everyone goes to see new requests from Zooza clients and to process them. This greatly improves the workflow between multiple staff members and helps to ensure requests don't fall through the cracks.
In the end Zooza is all about improving your customers' experience, which leads to higher retention rates for your business. With better communications, access online to pet health records, and a community of pets worldwide, Zooza delivers significant value and keeps you and your clients working together.
- Reduce in-bound telephone calls to improve front desk efficiency.
- Improve team workflow with the Action Dashboard
- Increase customer satisfaction and retention
Click to see examples of Zooza in action!
